*Privacy policy*
Welcome to Jagg-Hastakala! We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how Jagg-Hastakala (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit and make purchases from our e-commerce website, [ www.jagghastakala.com].
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use the Site.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
a. Personal Information You Provide Directly:
When you create an account, make a purchase, subscribe to our newsletter, or contact us, you may provide us with the following personal information:
* Contact Information: Name, email address, shipping address, billing address, phone number.
* Account Information: Username, password (encrypted).
* Payment Information: Payment card details (processed securely by third-party payment gateways, we do not store full card details on our servers), UPI details, net banking information.
* Order Information: Details about the products you purchase, transaction history.
* Communications: Information you provide when you communicate with us (e.g., customer support inquiries, feedback).
b. Information Collected Automatically:
When you visit our Site, we automatically collect certain information about your device and Browse activity:
* Device Information: IP address, browser type, operating system, unique device identifiers.
* Usage Information: Pages viewed, products viewed, time spent on pages, referral sources, clickstream data.
* Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your Browse experience, remember your preferences, analyze trends, and administer the Site. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information for various purposes, including:
* To Process Orders: To process your purchases, fulfill your orders, manage payments, and arrange for shipping of your chosen ladies’ wear and home decor products.
* To Provide Services: To create and manage your account, provide customer support, and communicate with you about your orders or inquiries.
* To Improve Our Site & Products: To understand how our Site is used, analyze trends, troubleshoot problems, and improve the design, functionality, and product offerings of Jagg-Hastakala.
* For Marketing & Promotions: To send you newsletters, promotional offers, and information about new products or special events that may be of interest to you, based on your preferences. You can opt-out of these communications at any time.
* For Security & Fraud Prevention: To protect our Site, customers, and business from fraudulent transactions, unauthorized access, and other illegal activities.
* To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We may share your information with third parties only in the following circumstances:
* Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., payment processing, shipping, website hosting, data analysis, marketing assistance). These service providers have access to your personal information only to perform their tasks and are obligated not to disclose or use it for other purposes.
* Payment Gateways: Your payment information is securely handled by trusted third-party payment gateways ( Razorpay,) to process your transactions. We do not store your full credit/debit card details.
* Shipping Partners: Your name, address, and contact information are shared with our shipping partners to deliver your orders.
* Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, government inquiry).
* Business Transfers: In the event of a merger, acquisition, asset sale, or other business transaction, your information may be transferred as part of the assets. We will notify you via email or a prominent notice on our Site of any such change in ownership or control of your personal information.
* With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Data Security
We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Choices & Rights
You have certain rights regarding your personal information:
* Access & Correction: You can access and update most of your personal information by logging into your account on our Site.
* Opt-Out of Marketing: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in each email or by contacting us directly.
* Cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser setting to decline cookies if you prefer. However, disabling cookies may affect the functionality of our Site.
* Data Deletion: You may request the deletion of your account and associated personal data, subject to legal and operational requirements (e.g., retaining transaction records for tax purposes). Please contact us to make such a request.
6. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove such information from our systems.
7. Links to Third-Party Websites
Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the dates. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after any modifications signifies your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Jagg-Hastakala
[ Email Address – support@jagghastakala.com]
[Phone Number:- +91 94625 28996 ]
[ Business Address:- Khimaya Apartment, Shop no 2, Kothrud ,Pune, Kothrud , Maharashtra -411038, india]
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